Identifying network latency / jitter issues w/ Wireshark

Issue : sporadically and randomly clients would see jitter (picture freezing for a small number of seconds) when viewing live video streams such as BBC news To start tackling the above issue it is first important to observe the normal behaviour of the video stream. In BBC’s case, the video stream is using RTMP (port … Continue reading Identifying network latency / jitter issues w/ Wireshark

Tips / programs for manual log analysis

Any troubleshooting techie will tell you that most of his / her time is spent analysing megabytes of log files trying to figure out what happened, what went wrong and so on. Log files are usually about the only thing left in the aftermath of an incident. In the mad rush to bring systems back … Continue reading Tips / programs for manual log analysis