Nugget Post : resetting a cisco nexus switch

Cisco nexus factory reset procedure:   1. Clear configuration by running: write erase [boot | debug] Syntax description: boot(Optional) Erases only the boot variable and mgmt0 interface configuration. debug(Optional) Erases only the debug configuration. Example: switch(config-if)# write erase Warning: This command will erase the startup-configuration. Do you wish to proceed anyway? (y/n) [n] y 2. … Continue reading Nugget Post : resetting a cisco nexus switch

OTRS custom fields revisited : Dynamic Fields

In a previous blog post titled 'OTRS custom “Additional ITSM Fields”' I wrote on how to extend OTRS to better suit an organisations particular needs. Michiel Beijen from the OTRS team pointed out that the method presented there is outdated in v3.1, and suggested the use of Dynamic Fields. I've finally had the opportunity to follow up on … Continue reading OTRS custom fields revisited : Dynamic Fields